Our Commitment TLM is firmly committed to protecting the personal information entrusted to us when you visit the website
tlmgo.com or any of our affiliated sites. Your privacy matters to us, and it is important that you understand what information may be collected, why it is collected, and what rights you have regarding that information.
We have done our best to ensure that our explanations are clear, precise, and as easy to understand as possible. If you would like more information or if you have any questions, please do not hesitate to contact our Privacy Officer. Their contact details are provided at the end of this page.
Who Are We? Systèmes TLM inc. is a Canadian company headquartered in Chicoutimi, in the province of Québec, with offices in Québec City (Québec) and Paris (France). We help businesses build technological products.
When Does This Privacy Policy Apply?This privacy policy applies depending on how you interact with us.
Two main situations can be identified:
1. You browse one of our websites.
2. You contact us or subscribe to our newsletter.
What Information Is Collected and How Is It Used? When you visit our websites or provide information in any manner, you consent to TLM using, disclosing, or contacting you as part of its business activities, as described below.
Use of Analytics and Session Recording Tools (Microsoft Clarity)We use
Microsoft Clarity, a web analytics and user experience analysis tool provided by Microsoft Corporation, to better understand how visitors interact with our websites. Clarity helps us analyze user behavior through metrics, heatmaps, and session recordings in order to improve website usability, performance, and content relevance.Microsoft Clarity may collect information such as:Pages visited and interactions on the websiteMouse movements, clicks, and scrolling behaviorDevice type, browser, operating system, and screen resolutionIP address (which may be truncated or anonymized, in accordance with Microsoft’s practices)Personal data entered into forms (such as names, email addresses, or phone numbers) is
not intentionally recorded by Clarity. Any sensitive or identifiable information is automatically masked or excluded where applicable.The data collected through Microsoft Clarity is processed in accordance with Microsoft’s Privacy Statement and is used solely for analytical and service improvement purposes. By using our website, you consent to the collection and use of this information as described.For more information on how Microsoft processes data, you may consult Microsoft’s Privacy Statement.
The information collected is used to:
-Communicate with you: Information is provided by you through online forms, either to subscribe to our newsletter or via other designated contact forms. The personal data collected by TLM may include: first and last name, email address, company or organization name, phone number, IP address, and information about the device used to access the website.
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Improve our services: We may collect, either directly from you or through an advertising or marketing partner, demographic data such as your postal code, city of residence, gender, or age range. We may also retain information about your browsing behavior on our website.
-Maintain our platform and its security: We automatically keep logs of access to the website and its various services. These logs may include, among other things, the IP address of the device used to access our services, the address of the last website visited, and the browser used.
Where Is the Information Stored? All your data is stored in Canada. Your information may be transferred and stored, in whole or in part, on computer networks located outside the province in which you reside. It may be backed up on computer equipment leased or authorized by third parties.
With Whom Do We Share Your Data and Why? TLM does not share personal information with third parties except when such sharing is required by law or when you have given your consent.
We may share your information with Legal authoritiesWe may disclose personal information when we believe it is necessary to comply with the law, cooperate with authorities, or request their assistance to protect TLM’s interests and ensure its protection. Similarly, your personal information may be shared with a third party in the event of a transfer of ownership, assets, or bankruptcy involving TLM.
Your Choices
TLM respects your choices, and the following rights are available to you:
-Right to request deletion or restriction of your information: you may, at any time, request that the Privacy Officer remove your personal information from the platform.
-Right to withdraw consent : If you have consented to the sharing of your information with our partners, its use for marketing purposes, or any other use, and you wish to withdraw your consent, you may submit a request to the Privacy Officer.
Security MeasuresTLM has implemented security measures on its websites to protect against loss, misuse, and unauthorized modification of the information under its responsibility. A secure encryption protocol (SSL) is used to protect commercial transactions.Your personal and financial information is encrypted before being transmitted over the Internet and when stored on our servers.
Contact the Privacy Officer if you have any questions or concerns regarding this privacy policy, or if you wish to contact us about the information provided, you may do so at the following address:
By email:confidentialite@tlmgo.com
Privacy Officer:Jean-Pierre Bluteau
Address:930 rue Jacques-Cartier Est, Suite B-101
Chicoutimi (QC) G7H 7K9
Last updated: January 6, 2026
